Contact Us
Have questions, issues, or feedback? We're here to help! Submit your inquiry and we'll get back to you within 24 hours.
Get in Touch
Fill out the form below and we'll respond as soon as possible
Contact Information
Response Time
We typically respond within 24 hours
Monday - Friday, 9 AM - 6 PM EST
Common Issues
- • Transcript not generating
- • Video not found
- • Download problems
- • Account access issues
Frequently Asked Questions
How long does it take to extract transcripts?
Most single video transcripts are extracted within 30 seconds. Channel extractions may take 5-10 minutes depending on the number of videos.
What video formats are supported?
We support all YouTube videos that have captions or auto-generated subtitles available.
Can I download transcripts in different formats?
Yes! We support TXT, JSON, CSV, SRT, VTT, and Markdown formats for download.
Is there a limit on transcript extractions?
Free users can extract up to 10 transcripts per day. Premium users have unlimited access.
Need Help Right Now?
Try these quick solutions before contacting support: